Kickoff Week

Monday - Act Like an Owner:

Interaction Challenge: Send in examples of a case where you grabbed a customer’s problem by the balls and made it your own.

Tuesday - Ship Fast

We’ll give you your best daily interaction number of this quarter. Can you beat it today? No need to submit anything for this one. Overnighters, we’ll take the best of your three working days.

Wednesday - Be Resourceful

Working from the coolest place in Ottawa; send in a picture of you rocking it in the coolest place you can find to help storeowners via phone/chat/email in Ottawa.

Thursday - Having High Standards

Interaction Challenge: Send in a ticket you'd be proud to show your mother.

We’ll give you a few example emails. You choose one and write the best response you can. Identify the failure, and show how you would turn the situation back into the positive.